Orivexaluna - Boutique luxury-for-suites in Malaysia

Acceptance of Terms

Continued browsing, submitting forms, or engaging with our team confirms your acceptance of these terms. We may modify these terms periodically; such changes become effective upon online publication.

Definitions

The following terms clarify the contractual relationship between Orivexaluna (the provider) and you (the user).

‘Platform’ refers to orivexaluna.sbs and all related web-based features provided for client use.

‘Services’ include consultations, design advice, recommendations, and all communications via the orivexaluna.sbs platform.

‘User’ or ‘Client’ means the individual or organization accessing and using the Services on orivexaluna.sbs.

‘Project’ means any arranged design, recommendation, or consultation as agreed between the provider and user.

Use of Our Services

You must use our site and services responsibly, respecting all stated boundaries and engaging solely for legitimate, personal, or organizational interior design purposes.

Eligibility

By accessing orivexaluna.sbs, you confirm that you are of legal contracting age in Malaysia and have the authority to act on behalf of your organization, if applicable.

Access restricted to users legally permitted by Malaysian law.

Your Responsibilities

All users must act in good faith and provide accurate, complete, and lawful information during engagements.

Supply current and truthful details when booking services or asking for advice.

Respect intellectual property and privacy of orivexaluna.sbs and third parties.

Refrain from misusing features or attempting to compromise site security.

Comply with applicable laws and regulations within Malaysia when interacting with our platform.

Prohibited Uses

Use our platform only for its intended interior design purpose.

Do not upload unlawful, infringing, or misleading material.

Refrain from distributing unauthorized advertisements or promotional content.

Avoid any automated access, scraping, or site disruptions.

Do not attempt to breach platform security or impersonate others.

Never misuse, misrepresent, or misuse content or branding for unrelated purposes.

Intellectual Property Rights

All website content, including text, images, design mockups, and branding, is protected under copyright. Reproduction or unauthorized use is not permitted without explicit written consent from Orivexaluna.

User-Provided Content

Information or feedback supplied to the platform may be used to improve services, with user privacy maintained according to our privacy policy.

Your Rights to Provided Content

You retain ownership of content you submit. However, you grant us a non-exclusive, royalty-free license for its use within our services.

Privacy and Data

Data is collected, stored, and processed per our privacy practices. Please review the Privacy Policy for complete information about your rights and protections.

Privacy Policy

Limitation of Warranties and Disclaimers

We act in good faith but do not guarantee exact outcomes, suitability, or results for all projects or information shared.

Results May Vary

Final design outcomes may differ based on structural, aesthetic, or client-supplied variables. Your personal results will reflect your unique environment.

Limitation of Liability

We are not liable for incidental, indirect, or consequential damages that may arise from the use of our website or design recommendations.

Indemnification

You agree to indemnify us against claims, damages, or liabilities resulting from misuse of the platform or violation of these terms.

Resolving Disputes and Arbitration

We encourage addressing any issues directly with our team before pursuing formal dispute channels.

Arbitration

Any unresolved disputes will be subject to binding arbitration as provided by Malaysian law.

The arbitration process is limited to the user and Orivexaluna only.

Online Dispute Resolution

For unresolved matters, you may access the ODR platform or contact the relevant consumer mediation agency in Malaysia.

Contact Us for Dispute Assistance

Severability

If any provision is found unenforceable, the remaining terms remain valid and effective.

Complete Agreement

This document forms the entire agreement between you and Orivexaluna regarding your use of our services.

Governing Law and Venue

These terms and any disputes are governed exclusively by Malaysian law.

Termination

We reserve the right to temporarily or permanently suspend or terminate your account in event of breach of these terms.

Amendments

We may edit, modify, or update these terms at any time. Continued use after changes indicates agreement to the revised policies.

Contact for Terms Queries

For questions or clarifications regarding these terms, please use the below contacts.

Contact Email: content@orivexaluna.sbs

Contact Phone: +603-4256 7000

Office Address: Jalan Kuning, Menara Pelangi, Johor Bahru 80400 Malaysia

Terms and Conditions for Boutique Interior Services